Together, Lightning Errands fight against the COVID-19.

2022-2-15 17:36:00

From: SKL

Recently, the epidemic has occurred in several places and broken out locally in Hong Kong. In order to cope with the changes of the epidemic and protect the health and safety of consumers, the instant living service platform (Lightning Errands) in Hong Kong has launched the epidemic prevention and control emergency plan and fully implemented contactless delivery services to reduce the risk of the spread of the epidemic and facilitate the battle against the epidemic.

The implementation of non-contact distribution, to protect the lives of citizens, In addition, to reduce offline gathered themselves together, and at the same time satisfy the user during the outbreak of housebound code, the generation, the demand such as deputy, platform since Jan. 31, fully implementing "no contact distribution", user place the order, the platform can note is placed, the staff according to user requirements, the goods upon arrival in the specified location, the user of phone calls, to reduce the residence time, Avoid face-to-face communication, maximize the establishment of the isolation barrier, to ensure the safety of both sides in the acceptance link.

Lightning Errands provides designated anti-epidemic stations for male runners in key cities. If necessary, our staff can go to the nearest place to take temperature measurements and receive anti-epidemic materials such as venom, masks, and alcohol gel. During the epidemic period, the platform required the men receiving orders to upload nucleic acid test certificates, and they could receive orders only after passing the test. At the same time, we carried out propaganda of epidemic prevention knowledge several times a day in the internal meeting of our company and reminded each staff of the matters needing attention when receiving orders during the epidemic.

In addition, the platform is flexible to the service rules, so that the staff in medium-high risk areas can choose to reject the push order, and the platform will exempt the designated staff from liability for order cancellation, order timeout, or user complaints caused by the closure of the community or other epidemic reasons.

Next, Lightning Errands Will depend on big data and the digital power of the Internet platform to further scientific implementation of epidemic prevention and control, continue to make efforts in the Office of Livelihood Protection, and do its best to achieve "high standard" and "non-stop" services to meet the needs of residents in daily life.