Lightning Errands Leads The Industry with Innovative Service

As we all know, Covid-19 has reshaped the way users consume, and the main force of consumption has shifted from offline to online, so the demand for same-city instant services, especially same-city buying and picking up and delivering, is strong. It can be seen that the market demand in the field of same-city instant services is strong, but the competition is more intense.

Lightning Errands, users can summon lighters buy the goods they need and enjoy the home delivery service, and the same-city pickup and delivery function will be opened in the near future. In addition, the demand of users of same-city instant services is characterized by diversity and personalization. This requires higher response speed of orders, order taking speed of employees and delivery speed of the platform. Providing complex and diverse item picking and delivery may be a considerable challenge for employees. But it is certain that the entry of Lightning Errands will cause a new round of competition in the field of same-city instant services, and even reshuffle the deck.

In today's same-city instant service market, the post-80s and post-90s have become the mainstream consumer group, and they are more willing to spend money to buy time, services and experiences, so naturally, they also have higher requirements for same-city instant service: multiple scenes, instant gratification, service customization and pleasant experience have become the core concern indicators for users, so same-city instant service is also increasingly diversified, personalized and scenario-based. Simple buying and picking up and delivering on behalf of the market has long been unable to meet the market demand. Lightning Errands has long been aware of this.

During the epidemic, more orders from the platform were for daily necessities such as fresh fruits and vegetables, masks and medicines, rice, flour and oil. Before the epidemic, however, Lightning Errands' service orders were more likely to be orders to help pick up and deliver documents and contracts, buy food and flowers and so on. This not only requires the platform to break down the demand scenarios, service types and capacity categories, but also puts forward more professional technical requirements for the platform's big data system.

Lightning Errands' entry into the local errand service during Covid-19 and its first meeting with users with the "buy for me" service was also a decision made after gaining insight into the market demand during the epidemic. But after the epidemic, if lighters wants to go farther in the errand market, it may still need to meet the various "picky" requirements of users.

Under the influence of the new coronavirus epidemic in 2022, residents' quarantine has increased the time spent at home, and the demand for online consumption and online entertainment has increased, making the "home economy" an important economic development model.

The growth of market scale will inevitably attract more and more platforms to enter the same city instant service field, and also give rise to more new demand and new services in new scenarios. For example, under the influence of the new coronavirus in 2022, buying groceries and masks on behalf of the people became the immediate needs in this period, injecting new vitality into local living services. It can be seen that digging deeper into demand, accurate matching and instant gratification always lead to new growth points.

Lightning Errands, which is deeply engaged in the field of same-city instant services, has inspected the market trend and refined its operation since its launch in 2021, subdividing lighters into business superheroes, cake superheroes and so on to meet various life scenarios and needs of users, such as picking up and delivering, queuing up, buying and doing, and universal help, especially the universal help business, which is different from the same-city picking up and delivering and buying on behalf of other platforms. It meets various individual needs and is highly respected by users and recognized by the market.

Up to now, Lightning Errand, which enriches service scenarios, secures goods and improves service experience, has 3,000 cooperative employees and serves tens of thousands of customers and businesses across Hong Kong, leading the field of hometown instant services with innovation. In the future, refining the operation to match the whole scene to meet, especially the needs of various specific scenes to meet, or become the key to win in the same city instant service industry.

#Lightning Errand #Innovation